Empowering Lives Through Quality Care Solutions in Victoria with Wise West Connect

At Wise West Connect, we hold a simple yet impactful mission: to connect individuals and facilities with the care they need, enhancing lives across Victoria. From the vibrant streets of Melbourne to the scenic landscapes of our regional and rural communities, our commitment is to deliver exceptional care and staffing solutions.

Navigating support services can often feel daunting. That's why we have assembled a dedicated team focused on making a meaningful difference for many people. We offer a wide range of services tailored to your specific needs.

NDIS Core Supports

For participants of the National Disability Insurance Scheme (NDIS) and their families, we provide flexible and personalized core supports. Whether it's assistance with personal care, transportation, community engagement, or help around the house, we ensure you are matched with compassionate support workers who understand your goals.

Our approach emphasizes empowerment. For instance, in 2022, we helped over 63 NDIS participants create customized care plans tailored to their unique aspirations. Each participant has different needs, and our dedicated team collaborates closely with families to ensure the support aligns with their lifestyle.

Support worker providing care to an elderly individual

Home Care Packages (HCP)

We help older Australians live independently at home. Our Home Care Packages include services such as personal care, household assistance, social support, and clinical tasks—all coordinated efficiently with your case manager.

Living at home should be a fulfilling experience. Last year, 85% of our clients reported improved satisfaction with their living conditions after using our services. We recognize the importance of maintaining autonomy while receiving needed support, and our team works diligently to strike that balance.

Cozy living room designed for comfort and independence

DVA Community Nursing

We proudly serve our veterans and their families with respectful, professional community nursing at home. Our registered nurses provide services such as wound care and medication management, as outlined in individual DVA care plans.

Our commitment to veterans is steadfast. In the past year, we have assisted over 40 veterans, ensuring they receive tailored care that meets their specific needs. By working closely with veterans and their families, we make sure that care is not only high quality but also personalized.

Nursing & Healthcare Staffing

For hospitals, aged care facilities, and community health services across Victoria, we are your reliable partner for staffing solutions. We supply skilled Registered Nurses (RNs), Enrolled Nurses (ENs), and Assistants in Nursing (AINs) for urgent shifts, surge support, and planned rosters.

Our staffing solutions aim to reduce the pressure faced by healthcare facilities. For example, we have helped fill over 500 shifts in the last quarter alone, ensuring that quality care continues without interruption. This allows healthcare providers to focus on what they do best—delivering excellent patient care.

Professional Cleaning

Our dedicated cleaning team supports participants, seniors, families, and facilities with both regular and one-off cleaning services, fostering a clean and comfortable environment.

Maintaining a clean space is crucial for overall well-being. Whether you need a one-time deep clean or regular upkeep, our services cater to your specific needs. In 2022, we achieved a 95% customer satisfaction rate, reinforcing our commitment to making every environment safe, hygienic, and inviting.

Final Thoughts

At Wise West Connect, our goal is straightforward: to connect you to care and empower lives across Victoria. With a diverse range of services tailored to meet individual needs, we are dedicated to making a positive impact on the lives of individuals and families.

Whether you are an NDIS participant, an older Australian striving for independence, a veteran needing community nursing, or a healthcare facility in need of staffing support, we are here to assist you. Our passionate team is committed to providing exceptional care, ensuring that every individual receives the necessary support to thrive.

Together, we can build a community where everyone has access to the quality care they deserve. Contact Wise West Connect today and learn how we can empower your life through our comprehensive care solutions.